Privacy Policy
Updated at 22-02-2022
FixDu. (We." "our." or *us*) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by FixDu. This Privacy Policy applies to our application named FixDu, and its associated subdomains (collectively, our "Service*). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
1.WHAT INFORMATION DO WE COLLECT?
We collect information from you when you visit our service, register, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.
· Name / Username
· Phone Numbers
· Email Addresses
· Mailing Addresses
· Billing Addresses
· Debit/credit card numbers
· Age
· Password
We also collect information from mobile devices for a better user experience, although these features are completely optional:
2. HOW DO WE USE THE INFORMATION WE COLLECT?
Any of the information we collect from you may be used in one of the following ways:
• We will only use your personal data when the law allows us to. Most commonly, we will use your personal data where we need to provide you with the Services, enable you to use the Professional Services, or where we need to comply with a legal obligation.
• to provide the Services to you:
• to enable the provision of Professional Services to you:
• to monitor trends and personalise your experience:
• to improve the functionality of our Services based on the information and feedback we receive from you:
• to improve customer service to effectively respond to your Service requests and support needs.
• to track transactions and process payments.
• to send periodic notifications to manage our relationship with you including to notify you of changes to the Services, send you information and updates pertaining to the Services you have availed, and to receive occasional company news and updates related to us or the Services.
• to assist with the facilitation of the Professional Services offered to you, including to send you information and updates about the Professional Services
• to comply with legal obligations.
• to administer and protect our business and the Services, including for troubleshooting, data analysis, system testing, and performing internal operations.
• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our service (we continually strive to improve our service offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions
• To administer a contest, promotion, survey, or other site feature
• To send periodic emails
3.COOKIES
We use "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.
4. DISCLOSURES OF YOUR PERSONAL DATA
a. We may share your personal data with third parties set out below for the purposes set out in Section 2:
(1) Service professionals to enable them to provide you with Professional Services.
(2) External third parties such as:
• trusted third parties such as our associate partners, and service providers that provide services for us or on our behalf.
• This includes hosting and operating our Platform, providing marketing assistance, conducting our business, processing payments and transaction-related processes, transmitting content, and providing our Services to you; analytic service providers and advertising networks that conduct web analytics for us to help us improve the Platform. These analytics providers may use cookies and other technologies to perform their services;
• other registered users on our Platform upon your request or where you explicitly consent to such disclosure; and
• regulators and other bodies, as required by law or regulation.
(b). We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
5. CAN I UPDATE OR CORRECT MY INFORMATION?
The rights you have to request updates or corrections to the information we collect depend on your relationship with us. Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows.
You can contact us in order to
(1) update or correct your personally identifiable information,
(2) change your preferences with respect to communications and other information you receive from us, or
(3) delete the personally identifiable information maintained about you on our systems (subject the following paragraph), by cancelling your account. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable. If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.
6. DATA SECURITY
(a) We implement appropriate security measures and privacy-protective features on our Platform including encryption, password protection, call masking and physical security measures to protect your personal data from unauthorised access and disclosure, and follow standards prescribed by applicable law.
(b) Where you have chosen a password that enables you to access certain parts of the Services or Professional Services, you are responsible for keeping this password secret and confidential. We will no, be responsible for any unauthorised use of your information, or for any lost, stolen, or compromised passwords, or for any activity on your user account due to such unauthorised disclosure of your password. In the event your password has been compromised in any manner whatsoever. you should promptly notify us to enable us to initiate a change of password.
7. DATA RETENTION
(a) You agree and acknowledge that your personal data will continue to be stored and retained by us for as long as necessary to fulfil our stated purpose(s) and for a reasonable period after the termination of your account on the Platform or access to the Services to comply with our legal rights and obligations.
(b) In some circumstances, we may aggregate your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
8. BUSINESS TRANSITIONS
You are aware that in the event we go through a business transition, such as a merger, acquisition by another organisation, or sale of all or a portion of our
assets, your personal data might be among the assets transferred.
9.YOUR CONSENT
By using our service, registering an account, or making a purchase, you consent to this Privacy Policy.
10.CONTACT US
Don't hesitate to contact us if you have any questions
• Via Email: fixduservice@gmail.com
• Via Phone Number: 9996786788